Dr. Kathleen Wilburn has 20 years of experience developing and delivering management, technical, and staff development training as well as performance consulting and process design for private, public, and nonprofit organizations. She designed the Texas Quality Service curriculum for state agencies and trained trainers to teach the curriculum. She developed training for the Performance Based Budgeting and Strategic Planning process mandated by the Texas legislature. She has managed training functions and taught at the high school and university levels. She is also certified to teach Situational Leadership and MBTI.

Dr. Ralph Wilburn holds a Ph.D. in Instructional Technology from The University of Texas at Austin. He has 25 years of experience designing performance-based training interventions using the Instructional System Design process. His design background includes training development for the aerospace industry, semiconductor manufacturers and semiconductor supplier manufacturers, as well as business and state agencies. Other areas of expertise include front end analysis and curriculum evaluation, as well as structured OJT and performance improvement.